Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Customer is responsible for return shipping.

To start a return, you can contact us at contact@mutavino.com. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at contact@mutavino.com or mail:

MUTAVINO

1559B Sloat Blvd, Ste 171

San Francisco, CA 94132

 

 

 

Exceptions / non-returnable items

Used items cannot be returned.
Unfortunately, we cannot accept returns on sale items

Refunds 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.